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How we provide advice

First Super’s Financial Planner can provide advice to members in three different ways:

  • Face to face meetings (if available in your area)
  • Phone calls
  • Video conferencing (easy to use technology for meetings anywhere with an internet connection).

These options mean you can have confidential discussions and obtain advice when and how it best suits you – before or after work, or during a lunch break.

The process starts with an initial ‘fact-finding’ meeting, which is generally conducted over the phone or video-conferencing.

Then at the follow-up meeting, the planner presents their advice based on your individual circumstances and the goals you discussed together.

Make an appointment today

Would getting support on your super and/or other financial matters help you?
If so, you can make an appointment with one of our Financial Advice Team^ today using our online form.


If you have any questions or would like to discuss your advice options, please call our Member Services Team on 1300 360 988, or email us.

^Financial advice will be provided by or through Industry Fund Services Limited (ABN 54 007 016 195, AFSL 232514) and may be free of charge to you.