There is $16 billion in lost and unclaimed super, and 23% of Australians have more than one super account, according to Australian Tax Office (ATO) data1.

If you have multiple super accounts, you could be paying multiple, unnecessary fees and charges. These fees whittle away your retirement savings.

In just a few minutes, we can help you find any other super in your name and combine it to your First Super account.

Benefits of combining your super

  • Pay just one set of fees. This can make a big difference to your final super balance.
  • Have just one account, making it easier to manage your super.
  • All your super’s together, benefiting from our strong long-term investment returns2.

Three easy ways to find and combine your super

Green mobile phone with blue tick icon

Download the First Super app
Go to ‘My transactions’ then ‘Find and combine your super’.

 

 

Online access to your first super account firstonline icon

Log into firstonline
Go to ‘My transactions’ then ‘Find and combine your super’.

Customer service

Let us do it for you!
Contact our Member Services team on 1300 360 988.


 

Why combine your super with First Super?

Investment growth icon

Top performer

We have a history of strong investment returns2 and responsible investment practices.

Competitive fees icon

Competitive fees

We’re committed to keeping our fees competitive, which means more money in your super account.

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Financial advice

Access a range of financial advice services, many of which are already included in your membership fees.

 


 

Things to consider before combining your super

  • Your insurance arrangements. If you have insurance in your other super accounts, you can apply to transfer it to First Super by completing an Application to Transfer Insurance Cover form. This needs to be done before combining super accounts. Otherwise the insurance in your other fund will cease. We recommend you seek financial advice on this.
  • If you’re in a Defined Benefit fund. See FAQs below for more on this.
  • Any applicable fees.

Get advice from an expert

For personalised financial advice on combining your super, book an appointment with our Advice team3.

We’re here to help. So let’s talk.

If you have any questions, contact our Member Services Team on 1300 360 988, email us or use the Live Chat.

FAQS

How does First Super search for my other accounts?

We use an Australian Taxation Office (ATO) tool called SuperMatch. This tool has been built into our own system and our member portal, firstonline, to give you a smooth, easy way to search for other super accounts and then combine these funds in to your First Super account. 

Why do you need my Tax File Number (TFN) for the search?

SuperMatch uses your TFN to search for other unclaimed super in your name. So we need your consent to use your TFN to:

  • access the service and search ATO records for any super balances in your name that are held by the ATO or by another super fund. Once you give us your consent, we can conduct searches on your behalf on an ongoing basis; and
  • allow the transfer of any ATO-held super found during a SuperMatch search into your First Super account.

You can withdraw your consent by updating your contact details in firstonline.

What happens if the search finds super with a defined benefit amount or has insurance cover included?

If your search finds an account that includes a defined benefit amount and/or has attached insurance, we strongly advise you to seek professional financial advice to help you weigh up the benefits of consolidation and to help you decide what to do with this account.

Defined benefit accounts are older style accounts and moving such amounts to your First Super account may not be in your best interests. Obtaining financial advice is particularly important in such instances. We won’t transfer in a defined benefit account unless you have specific advice from an adviser confirming that it’s suitable for you.

If you have insurance benefits, it’s worth knowing what insurance you have or can apply for with your First Super account. This may help you to make a decision regarding consolidating your super.

The search has shown I have super held with the ATO. Do I have to transfer this to a super fund?

It’s your choice, but it’s worth knowing that although you don’t pay any fees on ATO-held amounts, you can’t choose an investment strategy, the only investment return you receive is interest paid at a level based on the Consumer Price Index (CPI) and you can’t get insurance. The current CPI rate can be found on the ABS website while our current investment returns are here.

If you consent for us to do so, any lost super held by the ATO will automatically be added to your First Super account.

 

ATO data as at 27 February 2023.

2  Past performance is not a reliable indicator of future performance.

3 First Super Financial Planners are authorised representatives of Industry Fund Services Limited
(ABN 54 007 016 195, AFSL 232514) and can provide personal advice tailored to your objectives, financial situation and needs.

Issued by First Super Pty Ltd (ABN 42 053 498 472, AFSL 223988), as Trustee of First Super (ABN 56 286 625 181). This page contains general advice which has been prepared without taking into account your objectives, financial situation or needs. You should consider whether the advice is appropriate for you and read the Product Disclosure Statement (PDS) before making any investment decisions. To obtain a copy of the PDS or Target Market Determination please contact First Super on 1300 360 988 or visit our PDS & Publications page.